How ratings work
Why percentages?
A $5 tip on $20 is 25%; $5 on $100 is 5%. Percentage makes order sizes easier to compare.
Do stars replace the percentage?
No. The percentage is the exact data; stars are a quick visual summary.
Does one delivery define an address?
No. Report count, date range, and confidence help show whether there is a real pattern.
What are shared locations?
Hotels, hospitals, businesses, dorms, and retirement facilities can represent many different people at one address.
What if information is uncertain?
Do not guess. Accurate data is more important than entering every delivery.
Is this for shaming customers?
No. It presents historical delivery data so drivers can understand patterns.